Last updated January 1, 2025
Introduction
Thank you for shopping with us, if you are not satisfied with your purchase we are here to help
RETURNS
All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
Orders may be returned within 30 days of the date of delivery for refund, store credit or exchange.
When returning items please include proof of purchase.
Returns will be processed within 14 days.
Shipping Costs
You are responsible for shipping costs for all returns.
Exceptions
The following items do not qualify for returns: items marked as final sale and discounted items.
Contact Us
If you have any questions, please contact customer service.
Call us at: +1 855 537 0955
Email us at: support@lacatang.com
You can also send a written request to this address:
Lacatang Shop
1923 McDonald Avenue Suite 353
Brooklyn, NY, 11223
US
Last Updated: 01/01/2025